Getting all your interested parties to consume what they need to manage and progress a case is a route to improvement...
Getting all your interested parties to consume what they need to manage and progress a case is a route to improvement. In this video, I explain my understanding of "consume" while explaining who the consumers might be. I also speak about O'Neill Patient's recent case study in which they describe how using the Visualfiles Software Developers Kit (SDK) helped them improve client communications.
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Better From the Inside: A Video Series by Karl Southern - Part Three: Consume