Top

Working smarter, not harder

When you become a client of LexisNexis® Enterprise Solutions we want to make sure you get the greatest benefit from your investment. We do this in a number of ways and the first is to provide you with a dedicated Relationship Manager.

Our Relationship Managers are experts in the sector and will be either a subject matter expert on the practice or delivery of law, the delivery of legal technology or will be a product specialist, some will even be two or more. This means that you can count on them to understand your business and your needs.

Legal services delivery is ripe for scaled transformation. Clients of legal services drive change and disassociate legal practice from the delivery of legal services. Technology, legal process, business optimisation, multi-border business automation are changing the legal sector whilst regulatory reforms press for greater transparency and reduction of security and compliance risks.

Legal firms are now moving to more business-focused models, operating by business standards; even if the practice of law has not changed much, the delivery of legal services has undergone dramatic transformation with law firms losing market dominance and market share over the way they deliver services to clients. All of this means that pressure to deliver profit and client excellence is higher than before, especially with the legal industry getting more fragmented and growing daily.

The LexisNexis® Relationship Management team knows better than anyone else in the legal tech vendor market that legal delivery is tech and business-driven. Law is shifting focus from the lawyers to clients, as legal clients now call the shots. With more than 35 years experience and having worked with the majority of the Top 200 legal firms in the UK and Australia, the LexisNexis® Relationship Management team is ready to help you work smarter, not harder, and make smart money.

Facilitating client excellence

  • Working with partners and managing partners, technical managers and directors, finance directors, and C-suite executives, the LexisNexis® Relationship Management team addresses the objectives of the business and advises on solutions based on the business model followed.
  • Using data collected during discovery, we work with the LexisNexis® Client Advising team to create a bespoke demo of the LexisNexis® case and matter management system and showcase the improvements one can make with its use.
  • Together with the LexisNexis® Professional Services team, we help you with any additional requirements such as training, planned maintenance, and any further support needed to create a positive change and enhance efficiency and productivity internally.
Facilitating client excellence image.

LexisNexis® Services and Training

Make the most out of your legal productivity software investment with our value-add services.

Professional Services

Professional Services

The right partner in helping you deliver service excellence anytime, anywhere.

Read more

Consultancy Services

Consultancy Services

From strategy to delivery, the right way, every time.

Read more

Training & Support Services

Training & Support Services

Making the most out of your legal tech software investment.

Read more

Client Engagement Services

Client Engagement Services

When business transformation is the agenda, your LexisNexis® client engagement services are at your service.

Read more

Relationship Management Team

Relationship Management Team

Driving change from within and adding value to your organisation top-down by working smarter.

Read more

Client Advising Team

Client Advising Team

Real world advice for real world business transformation.

Read more